Terms and Conditions

  • Your membership and/or cover is activated on purchase. 
  • Your membership welcome pack will be sent out to you and will usually arrive within 14 days.
  • You are over 18 years old, or have parental consent to join the Harry Hall One Club if under 18.
  • Membership subscriptions run for one year from the date of joining. Payments will be taken, monthly or annually depending on the options chosen during sign up and will recur until cancelled. 
  • If payments fail or do not process for any reason, your membership and/or cover will stop with immediate effect.
  • If you decide to make payments for your gold membership on a monthly basis, should you cancel your payments for any reason during the year, you will be required to settle any outstanding balance. 
  • Harry Hall One Club membership gives you exclusive discounts all year round. You will enjoy savings on thousands of lines, with discounts up to 30%. This includes rider wear, horse wear, pet products, supplements, gadgets, grooming products and much more. Certain product exclusions apply
  • Harry Hall One Club Gold membership gives you unlimited FREE next day delivery for orders placed Monday – Thursday before 2pm with no minimum spend.
  • Harry Hall One Club Bronze membership gives you unlimited FREE next day delivery for orders placed Monday – Thursday before 2pm with a minimum spend of £50.
  • Discount codes and gift cards are not eligible for use when purchasing membership. 
  • You are able to cancel Gold membership within the first 14 days, providing you have not submitted a claim under the insurance policy, or placed an order. A refund will be issued minus a £5.00 admin charge. If any orders have been placed during the membership you will be required to either return the order in full under the Harry Hall Returns policy or be invoiced the remainder of the non-member price. Alternatively if you still wish to benefit from product savings you can downgrade to Bronze membership at a cost of £10 per year.  After this 14 days there is no right to cancel the membership during the year. The 14 day cooling off period only applies to new memberships and not renewals.
  • You are able to cancel Bronze membership within the first 14 days, providing you have not placed an order. A refund will be issued minus a £5.00 admin charge. If any orders have been placed during the membership you will be required to either return the order in full under the Harry Hall Returns policy or be invoiced the remainder of the non-member price. After this 14 days there is no right to cancel the membership during the year. The 14 day cooling off period only applies to new memberships and not renewals.
  • All One Club members who reside in the UK enjoy our FREE 60 day returns promise. A free returns label is included with all purchases, giving free returns within the UK.

COVER PROVIDED WITH GOLD MEMBERSHIP

Harry Hall One Club Gold membership gives you unlimited FREE next day delivery for orders placed Monday – Thursday before 2pm with no minimum spend.

    • Public liability insurance up to a limit of £10,000,000*
    • Cover is limited to:

- The maximum number of horses/ponies owned by an individual members being 2, of which they are the registered owner or have a loan/share agreement in force.

- The maximum number of horses/ponies owned by all members on the family membership being 3, and one of the family members must be the registered owner of the horses/ponies or have a loan/share agreement in force.

- Recreational riding and ownership of horses/ponies; including hunting, driving, local gymkhanas, unaffiliated dressage and jumping shows. All other activities excluded. 

Policy wording (click to download policy wording which contains terms and conditions).

 

      • Personal Accident Insurance up to £10,000*
      • Cover is limited to:

- Benefits 1, 2 and 3 detailed on page 3. Benefit 4 is excluded.

Policy wording (click to download policy wording which contains terms and conditions).

 

* Terms, conditions and territorial limits apply.

* Harry Hall International Limited is an appointed representative of South Essex Insurance Brokers Limited who are authorised and regulated by the Financial Conduct Authority. Terms, conditions and territorial limits apply.

South Essex Insurance Brokers are authorised and regulated by the Financial Conduct Authority (FCA) our firm reference number is 479477.