Harry Hall One Club & Insurance Terms and Conditions

Your membership and/or cover is activated on purchase.
Your membership card number can be accessed in our associated Harry Hall Riding App. Use the same login you use for HarryHall.com.
You are over 18 years old, or have parental consent to join the Harry Hall One Club if under 18.
Membership subscriptions run for one year from the date of joining. Payments will be taken, monthly or annually depending on the options chosen during sign up and will recur until cancelled.
If payments fail or do not process for any reason, your membership and/or cover will stop with immediate effect.
If you decide to make payments for your gold membership on a monthly basis, should you cancel your payments for any reason during the year, you will be required to settle any outstanding balance.
Harry Hall One Club membership gives you exclusive discounts all year round. You will enjoy savings on thousands of lines, with discounts up to 30%. This includes rider wear, horse wear, pet products, supplements, gadgets, grooming products and much more. Certain product exclusions apply
Harry Hall One Club Gold membership gives you unlimited FREE delivery with no minimum spend.
Harry Hall One Club Bronze membership gives you unlimited FREE delivery with a minimum spend of £50.
Discount codes and gift cards are not eligible for use when purchasing membership.
You are able to cancel Gold membership within the first 14 days, providing you have not submitted a claim under the insurance policy, or placed an order. A full refund will be issued with no admin charges. If any orders have been placed during the membership you will be required to either return the order in full under the Harry Hall Returns policy or be invoiced the remainder of the non-member price. Alternatively if you still wish to benefit from product savings you can downgrade to Bronze membership at a cost of £10 per year. After this 14 days you can cancel the policy at any time and a prorata refund will be issued minus a £15 admin charge or the balance of the membership is due, whichever is the lesser amount. If you wish to cancel, we'll be sorry to see you go, then please call our team on 01274 711011 or email [email protected].
You are able to cancel Bronze membership within the first 14 days, providing you have not placed an order. A full refund will be issued with no admin charges. If any orders have been placed during the membership you will be required to either return the order in full under the Harry Hall Returns policy or be invoiced the remainder of the non-member price. After this 14 days there is no right to cancel the membership during the year and no refund will be issued.
Within 14 days - A full refund will be issued with no admin charges.
All One Club members who reside in the UK enjoy our 60 day returns promise.
This is an insurance of last resort - If at the time of any claim there is any other valid insurance policy available to you which entitles you to an indemnity, or would have entitled you to an indemnity if this policy did not exist, then the insurance offered by this Gold membership policy will be in excess of and will not contribute with such other insurance.

Cover provided with Gold Membership

Harry Hall One Club Gold membership gives you unlimited FREE UK mainland delivery with no minimum spend.

Public liability insurance up to a limit of £10,000,000*

Cover is limited to:

The maximum number of horses/ponies owned by an individual members being 2, of which they are the registered owner or have a loan/share agreement in force.
The maximum number of horses/ponies owned by all members on the family membership being 4, and one of the family members must be the registered owner of the horses/ponies or have a loan/share agreement in force.
Recreational riding and ownership of horses/ponies; including hunting, driving, local gymkhanas and unaffiliated events. Gold Plus Membership also covers for affiliated events. All other activities excluded.

Policy wording (click to download policy wording which contains terms and conditions). Printed version available upon request.

Personal Accident Insurance up to £10,000*

Cover is limited to:

Benefits 1 – 7 as detailed below and defined on page 6 of the policy wording. Please note there is no cover for Temporary Total Disablement.

1 Death - £10,000

2 Permanent Total Loss of Sight of One Eye - £10,000

3 Permanent Total Loss of Sight of Both Eyes - £10,000

4 Loss of one or more limbs - £10,000

5 Permanent Total Loss of Speech - £10,000

6 Permanent Total Loss of Hearing (a) in one ear - £2,500 (b) in both ears - £10,000

7 Permanent Total Disablement - £10,000

Policy wording (click to download policy wording which contains terms and conditions). Printed version available upon request.

Terms, conditions and territorial limits apply.

We will use your name and home address to conduct relevant checks as required by our Financial Conduct Obligations, such checks will include Politically Exposed Persons and Sanctions Checks.

Harry Hall Vet Fees Insurance Terms and Conditions

Please see full Vet Fee Insurance Terms & Conditions Here

Harry Hall Trailer Insurance Terms and Conditions

Please see full Trailer Insurance Terms & Conditions Here

Important Information

Equario Insurance (Guernsey) Limited, is registered in Guernsey under Registration Number 69867 and is regulated by the Guernsey Financial Services Commission. Equario Insurance (Guernsey) Limited’s registered office is Level 5, Mill Court, La Charroterie, St Peter Port, Guernsey GY1 1EJ.
Harry Hall International Limited is authorised and regulated by the Financial Conduct Authority (FCA) our firm reference number is 968047. You may check this on the Financial Services Register by visiting the FCA website click here
Pony Club products and Personalisation are excluded from the FREE UK delivery offered to Gold Members. Free delivery is offered to UK mainland customers only.
12 month's free SafeRide unlocked by completing your horse profile after downloading the Harry Hall Riding App and associating your One Club login. One time only offer and non-transferable. Subject to availability and Harry Hall reserves the right to remove the offer at any time.
Harry Hall donates £0.05p from new, single orders to our charity partners. Please note the following exclusions apply: renewals, Pony Club and Gift Cards,
Sign up vouchers are delivered to marketing consented customers by email and have a limited expiration and specifc terms of use. Please refer to the email for further details and note that vouchers are single use for new and renewing customers only.
In an effort to reduce paper and plastic usage, One Club membership has moved online! To view your policy documents please log in to the Harry Hall Riding App or visit the My Account section of the website. You will also be emailed your policy documents and important phone numbers.