Tottie Heathfield Bobble Hat - Blue/Purple

Delivery 

• Our delivery estimates are based on orders placed before 2pm. If you order on a weekend or a Bank Holiday, your order will be dispatched on the next working day.
• UK Next Day orders placed after 2.00pm on a Thursday will be dispatched the following Monday.
• All personalised orders are subject to a £4.95 delivery charge, will be shipped separately and delivered to you within 10 - 14 working days.
• For bespoke orders please refer to the individual products for delivery estimates.

Baskets containing only Pony Club items are despatched via Royal Mail with Postage Rates below. Please allow up to 7 days for delivery.

• Orders weighing up to 0.5kg £2.00
• Orders weighing 0.5kg to 1kg £3.00
• Orders weighing 1kg to 4kg £3.50
• Orders weighing over 4kg £4.95
• All personalised orders £4.95

Please contact us for delivery quotes for any country not listed above. 

Returns

We offer a 60 day returns promise for you to return your items for an exchange or refund.

You can return items to us via Royal Mail using the return address label in your parcel. This service is FREE in the UK.

Click here to find out more about our returns policy.

Personalised items will be sent to our embroiders before being sent on to yourself, so please expect an extended lead time.

Terms and Conditions
Once personalised items are purchased they are non-refundable, unless there is a fault in the item. Any mistakes in spelling made during the personalisation process will not be sufficient reason to return the item, so please check your order carefully before purchasing. Click here to view our full T&Cs.