Protechmasta Infrared Quarter Rug

Sale Price £54.95
Was £105.00
113 Reviews
In stock
Only %1 left
SKU
MA5868-BK

Protechmasta's Infrared Therapy Quarter Rug uses Far Infrared radiation which is a natural process and is scientifically proven to gently and safely assist blood circulation. Helping to support healthy joints, soft tissue, maintain healthy blood flow, ease muscle tension, support recovery and aid in helping keep structures and functions sound.

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Far Infrared Technology

A naturalistic ceramic infused lining that emits a safe form of Far Infrared radiation, also known as Biogenetic Radiation, to the horse's body, this is then reflected from the horse's body creating a natural black body effect. Far Infrared radiation is a natural process and is scientifically proven to gently and safely assist blood circulation. Helping to support healthy joints, soft tissue, maintain healthy blood flow, ease muscle tension, support recovery and aid in helping keep structures and functions sound.

*A black body is an object or organism (in this case the horse) that absorbs all FIR radiation that is placed upon it, (in this case the Far Infrared Radiating ceramics infused into the lining of the Protechmasta Rug.) It then reflects this radiation back at the same frequency that has been generated by the initiating blackbody, the horse *

Key Features

  • Ceramic infused lining
  • Helps to regulate temperature
  • Wicking - micro airmesh outer
  • 60g fibre fill
  • Adjustable hook and loop fastenings
  • Versatile - can be used on a variety of saddles

Why use Protechmasta Quarter Rug?
Assists circulation
Helps ease muscle tension
Helps to maintain healthy joints
Reduces swelling
Helps prepare muscles and tendons for exercise
Helps reduce muscle tightness after exercise

Want to learn more? Click here for full details behind the science of our Protechmasta Range.

4.8
113 Reviews

Nicola M

Verified Buyer: yes

Sheena

Verified Buyer: yes

Brilliant rug, great for cold weather, easy to fit, stays in place. Already recommended to my friend, who also has bought one 🙂

Emma

Verified Buyer: yes

Anonymous

Verified Buyer: yes

Dave

Verified Buyer: yes

Wxellent product

sarah

Verified Buyer: yes

excellent quality and fit

Charlotte

Verified Buyer: yes

Excellent product. On the larger size but thoroughly recommend

Della

Verified Buyer: yes

Helen

Verified Buyer: yes

excellent item fits well

Brigette P

Verified Buyer: yes

Bought this for my highland pony to use as she in on rehab with suspensory desmitis. I purchased a FULL size as she is 6'3 and it fits perfectly

Kay

Verified Buyer: yes

Excellent product

Kate H

Verified Buyer: yes

Super smart quarter sheet. Really nice design and quality. Fits well. Delivered very quickly from Harry Hall and a fab price.

Sarah H

Verified Buyer: yes

This has made such a difference to my mare. I put it on 20 mins before riding and whilst warming up. She gets tight sore sacrum following pelvis manipulation. She has regular chiro and physio and this rug keeps her comfortable between. From the first time she wore it she moves far more freely, swings through with her back legs and is very relaxed, supple and happy

Sarah H

Verified Buyer: yes

This has made such a difference to my mare. I put it on 20 mins before riding and whilst warming up. She gets tight sore sacrum following pelvis manipulation. She has regular chiro and physio and this rug keeps her comfortable between. From the first time she wore it she moves far more freely, swings through with her back legs and is very relaxed, supple and happy

Sarah N

Verified Buyer: yes

Excellent personalised rug - it fits well, is of high quality and the embroidery is perfect. Delivery time was speedy too. Thank you!

LEE D

Verified Buyer: yes

Loving my masta quarter horse rug, it's amazing quality, it fits superbly it looks very smart and comfortable on him. My horse has been going very well in the rug, I've noticed a marked difference in his suppleness and also in his calmer way of going. I highly recommend this exercise rug.

Katherine J

Verified Buyer: yes

I absolutely love this quarter rug. I bought it for warming up at dressage competitions, but now using at home too. My mare doesn't like the cold weather, she gets tight and tense. This rug 100% helps her relax and settle through her back. Highly recommend. I even had it personalised and it looks super smart and professional.

Anonymous

Verified Buyer: yes

Anonymous

Verified Buyer: yes

Good

Anonymous

Verified Buyer: yes

Bought this as I have an anxious mare that is struggling to settle. She seems a little calmer in this but it fell off today and I didn't realise until the ride home and it was in the middle of the road. I went for xtra full and my mare is 16.2. It is a good fit

Guest

Verified Buyer: yes

The protech infrared half rug is very soft comfy and rather elegantly shaped. It fits quite well, I have added some velcro to the back where it fits over the saddle pad to make sure that there is no wind break there as that is the area my mare has back pain.

Anonymous

Verified Buyer: yes

Fits well , great for keeping those big muscles warm on cold days

Rhian G

Verified Buyer: yes

A lovely fit

Guest

Verified Buyer: yes

Love this quarter sheet, easy to put on/take off either at home or at competitions. Kept horse warm and protected during adverse weather at a dressage competition. Dries quickly and ready to use the next day, love the black and red colour, looks smart and the fabric quilting means it does not flap.

Guest

Verified Buyer: yes

Excellent quality and true to size.

Guest

Verified Buyer: yes

Excellent quality and true to size.

Guest

Verified Buyer: yes

The item ordered for a present for my granddaughter was perfect and she was delighted

Tracy W

Verified Buyer: yes

I love Protechmasta products. I have the rug, quarter sheet and saddle pad. My boy has arthritis in his hocks and si joint and the difference these products make is amazing.

Tracy W

Verified Buyer: yes

I love Protechmasta products. I have the rug, quarter sheet and saddle pad. My boy has arthritis in his hocks and si joint and the difference these products make is amazing.

claire w

Verified Buyer: yes

Amazing worth every penny

claire w

Verified Buyer: yes

It’s amazing, worth every penny

Anonymous

Verified Buyer: yes

Great quarter sheet, easy to attach and take off from saddle, works well with monoflap saddle. XL fits my 17’ warmblood generously (rug size 6’9”). He seems relaxed wearing it but can’t really judge how effective the infrared technology is as we’re doing walk only for rehab atm - so quarter sheet will get used a lot!

Anonymous

Verified Buyer: yes

The rug is really good quality and a good weight that it doesn't move when riding. My horse is 16.2, wears 6ft6" rugs and a full size fitted him perfectly.

Vicki G

Verified Buyer: yes

The protechmasta quarter rug is not only smart and great quality, but it really works! My ex-racer is often a bit ‘short’ in his strides but I’ve really noticed a difference in his hind end working since using this!

Vicki G

Verified Buyer: yes

The protechmasta quarter rug is not only smart and great quality, but it really works! My ex-racer is often a bit ‘short’ in his strides but I’ve really noticed a difference in his hind end working since using this!

Christine B

Verified Buyer: yes

Quarter rug is fantastic quality, have used it a few times and my horse feels like they are warming up better and more quickly.

Guest

Verified Buyer: yes

Excellent

Guest

Verified Buyer: yes

Love the Protechmasta range, this is a Christmas present for my horses. Really looking forward to trying it out. But from other protechmasta products i have bought they have been a big success.

Guest

Verified Buyer: yes

Instantly made a difference. Good quality rug.

Guest

Verified Buyer: yes

Love this rug so much! It's been hugely beneficial to my horse and has really helped him so far. Definitely a piece of kit I couldn't live without!

Hannah F

Verified Buyer: yes

Lovely rug, only used it a couple of times, but fitted my Welsh D well (I did go up a size!). I like the fact I can remove it without getting off/faffing with the saddle. It am not sure about the Infrared bit yet, as haven't used it much, but my horse seemed to go well in it and so good fo the -2 days! Very smart rug.

Guest

Verified Buyer: yes

Fits beautifully and really helps the horse which is cold backed.

Melanie S

Verified Buyer: yes

Excellent used for the first time in cold and damp top of the hill weather and still noticed the improvement, true beneficial item to arthritic mare, this is not just for competition horses. Also very smart in appearance love the cutaway design.

Melanie S

Verified Buyer: yes

So good I bought another so they have one each.

Zoe H

Verified Buyer: yes

My horse can be spooky with exercise rugs in but this if just the right weight and fit and my horse works in beautifully in it. Very highly recommended!

lea h

Verified Buyer: yes

Anonymous

Verified Buyer: yes

Love it! Only bought this one as we had a new horse and needed a larger size - its our second quarter sheet.

Anonymous

Verified Buyer: yes

Love it! Only bought this one as we had a new horse and needed a larger size - its our second quarter sheet. All Protechmasta products are fantastic.

Anne M

Verified Buyer: yes

Excellent product. Easy to use and care for. Horse does not overheat when used. I would highly recommend

Katie W

Verified Buyer: yes

Fits nicely, not to heavy, good quality

Katie W

Verified Buyer: yes

Fits nicely, not to heavy, good quality

Laurence R

Verified Buyer: yes

Very good product but let a part of the back without protection...

Rebecca R

Verified Buyer: yes

Lorain N

Verified Buyer: yes

With this weather this quarter rug has been a God send.

Lisa W

Verified Buyer: yes

Super product haven’t used enough to know if a difference

Clare B

Verified Buyer: yes

Great product easy to fit

Maureen S

Verified Buyer: yes

Love the fit and my horse feels more supple

Maureen S

Verified Buyer: yes

Love the fit and my horse feels more supple as well.

Joanne N

Verified Buyer: yes

I bought the infra red quarter sheet to help warm and stimulate her back following showing signs of cold backed and I love it, does the job and lovely quality at a great price to members

Zoe F

Verified Buyer: yes

Excellent quality - full size fits my chunky 17hh TB perfectly

Zoe F

Verified Buyer: yes

Excellent quality - full size fits my chunky 17hh TB perfectly

Anonymous

Verified Buyer: yes

Fits well and easy to attach to the saddle. Now that it’s cold, I keep it on my horse for the entire schooling session - my horse isn’t clipped and he doesn’t sweat under it. Found the sizing good for my horse - 16.2 warm blood.

Anonymous

Verified Buyer: yes

Laura J

Verified Buyer: yes

Cassie B

Verified Buyer: yes

Shirley P

Verified Buyer: yes

Like the quarter rug,much easier to use than conventional exercise rugs.

Angela H

Verified Buyer: yes

Lovely quality rug that stays in place and my TB loves it, perfect fit and combined with the saddle pad I already have means totally coverage on his back. Really rate the Protechmasta range, now have a number of items and very pleased with them as well as my horse being happy.

Anonymous

Verified Buyer: yes

Fits my 16.2hh lad perfectly and he seems to warm up really well in it. Really like the way it easily attaches to the saddle which makes taking it on and off while mounted really easy when at competitions. Can't fault it!

Linda M

Verified Buyer: yes

Loving this rug. The XL a great fit on my young 17.3 warmblood. Keeps him relaxed and softer through his back. Highly recommend if anyone looking for a rug in this colder weather. Also very smart to warmup in at shows.

Emma D

Verified Buyer: yes

Nice smart rig but can’t say I have noticed any real change in my pony’s way of going as a result.

Elizabeth L

Verified Buyer: yes

Usual Harry Hall standard, lovely cut and quality material.

Elizabeth L

Verified Buyer: yes

Usual Harry Hall standard, lovely cut and quality material.

Rhian G

Verified Buyer: yes

Fits perfectly and my boy felt good with this

Louise R

Verified Buyer: yes

Purchased for my daughters games pony, really seems to have made a difference. Its just part of her tack now when warming up! Pony size is great for a 12.1.

Julie b

Verified Buyer: yes

All the range great this rug excellent whilst hanging around for classes or on a old day schooling

Anonymous

Verified Buyer: yes

Very good product, purchased a full size for my 15.3 shirextb fits really well. Very pleased with this product.

Anonymous

Verified Buyer: yes

Brilliant rug and the boy is so happy with it on these cold winter days.

Kirsty F

Verified Buyer: yes

Well, this fits amazingly for a start! I love cut around the tail, stops Ruby pooping down it! It works wonders for my horse with arthritic hocks, keeps her very supple and its very handy how you can attach it to the roller and use while lunging! Yet another item added to my growing pile of ProTech!

Elizabeth H

Verified Buyer: yes

A fabulous quarter sheet, easy to attach and can be quickly unattached. With the added benefit that BD has now allowed the quarter sheet to be used whilst warming up before competitions. I feel there is an optimum improvement overall. Overall I cannot fault this rug at all, fully recommended. Aimbrystud

Guest

Verified Buyer: yes

Its a quarter rug, I am not entirely sure if it is doing everything it is supposed to be doing, but its still early days! It fits really well on my 15.3hh trotter, and the straps are very adjustable for a good fit, it also doesn't move once on which is great!

Angus C

Verified Buyer: yes

A perfect fit on any horse which allows them full range of movement. Tiny struggles with warming up his lumber but if he is wearing this quarter sheet we do not have an issue and he gives me his very best work from the start.

Joanne T

Verified Buyer: yes

Totally love this rug. It came next day too which was a great surprise! I have definitely noticed a difference in my horse since I got this!

Fabiana S

Verified Buyer: yes

Great quality, really helps loosen my stuff horse

Lorraine T

Verified Buyer: yes

Fabulous rug you really feel the difference when warming up

Lisa H

Verified Buyer: yes

Fantastic well fitting quarter rug, noticed a difference in my horse the first time I rode in this. He’s a 16.2 maxi cob and I for x-full

Carrier B

Verified Buyer: yes

With its excellent quality and fit, this rug has become an important part of our warm up routine! The horses loosen off more quickly and are more willing to swing through their backs. The rug also looks extremely smart! Another fantastic product from the Protechmasta range!

Lauren H

Verified Buyer: yes

I love, love, love this product, wear it every time I ride whether schooling or competition warm up, my horse responds so well to it and is ready for working a lot sooner than usual. One of the best products I have ever brought!!!

Siobhan S

Verified Buyer: yes

My mare struggles in the cold and can come out very stiff behind, since wearing the protechmaster infrared quarter sheet she hasn’t had one bad day. Really impressed as I was very sceptical to start

Judi C

Verified Buyer: yes

hollie H

Verified Buyer: yes

Love all the protechmasta range !! I have poll guard/rug and travel boots!! All make a difference!!

hollie H

Verified Buyer: yes

This is my second quarter rug I have purchased for a different bigger horse. Loved the first one!!!

Zoe W

Verified Buyer: yes

Absolutely gorgeous Fits well and with such success using the rug I had to try! My horses work fantastic even on chilly mornings

Zoe W

Verified Buyer: yes

Absolutely gorgeous Fits well and with such success using the rug I had to try! My horses work fantastic even on chilly mornings

Lizzie B

Verified Buyer: yes

Absolutely over the moon with the Protechmasta Quarter Sheet the Full size fits my ISH 16.1 perfectly. The quality is superb just like the stable rug and the sheet from Protechmasta It looks incredibly smart and sits just right It’s great to think on cold days and waiting at shows I can keep my mare comfortable using this quarter sheet, her muscles are so soft and loose after wearing it Another brilliant purchase from Harry Hall and the Protechmasta range, I wouldn’t be without them. Speedy delivery too I already have the wraps on my next shopping list

Zofia F

Verified Buyer: yes

My ex racehorse has had many serious injuries (broken pelvis and stifle) and was beginning to feel them especially now the weather has changed. The quater rug seems to warm his muscles up and he looks and feels much more free moving. He seems more relaxed about his work and has a soft, happy look in his eyes

Fiona M

Verified Buyer: yes

Great shaped quarter rug stays in place ideal for clipped horses as well as it's therapeutic benefits

Fiona M

Verified Buyer: yes

Great shaped quarter rug stays in place ideal for clipped horses as well as it's therapeutic benefits

Jacqueline N

Verified Buyer: yes

Felt the difference in my horses paces and attitude straight away, really pleased I bought this.

Jacqueline N

Verified Buyer: yes

Felt the difference in my horses paces and attitude straight away, really pleased I bought this.

Anna H

Verified Buyer: yes

BRILLIANT IS ALL I CAN SAY. LOVE THIS PRODUCT!!!!!!

Vanessa C

Verified Buyer: yes

I ordered this to use on our two horses and very pleased with the quality of the quarter rug however was a little disappointed with the sizing. I ordered a full as one horse wears 6’3” and the other 6’9” rugs. It fits the smaller horse perfectly but looks like a mini skirt on the 6’9” however it’s a lovely product so I will be buying an XFull in the future for the bigger horse.

Joanne J

Verified Buyer: yes

Super rug , easy to for quick to remove ideal for warming up and cooling down pre and post competition

Steph P

Verified Buyer: yes

Perfect fit does exactly what I wanted. Brilliant speed and delivery service from membership package as well!

Emma H

Verified Buyer: yes

Nice fit , looks very smart , my horse seemed less tense after wearing the rug.

Emma H

Verified Buyer: yes

Nice fit , looks very smart , my horse seemed less tense after wearing the rug.

Anonymous

Verified Buyer: yes

I have used this rug constantly for nearly a year. It still comes up like new when washed and the pony visibly relaxes when wearing it.

Christopher J

Verified Buyer: yes

Fit is brilliant and more relaxed horse

Mark S

Verified Buyer: yes

Amazing range, the difference when my boy has had these rugs on is fantastic. I wouldn’t be without this range.

karen p

Verified Buyer: yes

Nice product, I like the way it attatches to the saddle, easy to remove. My only complaint is it could be slightly longer ti cover the whole quarters. Really works though.

Lesley J

Verified Buyer: yes

Wanted one last season. Was determined to snag one before this winter. Can now continue to promote therapeutic blood flow generated by his Protech rug and keep his quarters warm whilst training this autumn and winter.

Katie A

Verified Buyer: yes

Katie A

Verified Buyer: yes

Ella L

Verified Buyer: yes

Lovely quality and is a great addition to any warm up routine both at home and at shows to ensure good bloody supply to the muscles whilst keeping your horse calm. Looks smart too, and can be matched with ProtecMasta Bandages or Fly Veils - a great product!

Protechmasta | Harry Hall

Size

Approx. Back Measurement (A)

Small (5'3" - 5'6") 

52cm

Medium (5'9" - 6'0") 

69cm

Large  (6'3" - 6'6") 

76cm

Extra Large (6'9" - 7'0")  

83cm

PLEASE NOTE: During peak times our returns process can take up to 14 working days. We thank you for your continued patience.

Our delivery estimates are based on orders placed before 2pm. If you order on a weekend or a Bank Holiday, your order will be dispatched on the next working day.

UK Orders placed after 2pm on a Friday will be despatched the following Monday.

Personalised Products

All personalised orders are subject to a £4.95 delivery charge, will be shipped separately and delivered to you within 14 working days.

Personalisation orders are not available for delivery outside of the UK mainland or our One Club Premium / Next Working Day Service.

Personalisation orders are non-returnable.

Our recommended cut-off for pre-Christmas delivery on Personalisation orders is 10th December.

Partner Brands

Products from the following brands will be fulfilled from partner suppliers and be shipped separately: ArcEquine, Blue Chip, Drimee Solariums, Epiony, HY Equestrian, Finer Equine, Finer Equine, Flexars, Hunter and The Original Muck Boot Co.

These brands are not available for delivery outside of the mainland Britain (excludes Northern Ireland, Scottish Highlands & Channel Islands) or our One Club Premium / Next Working Day Service.

Bespoke Orders

Please refer to the individual products for delivery estimates of bespoke orders.

Delivery Options

Please note as of the 1st January 2021 all consumer parcels shipping out of the UK may be subject to additional VAT, Customs and Duty charges.

For all delivery times and costs please refer to the table of estimates below:

Service

Delivery times

Cut off

Cost

One Club Premium Next Day GB Service -  *Excludes: partner brands, personalised items and non-UK mainland addresses.

1-2 working days

2pm (Mon-Thurs only)

£2.95

One Club Gold Members Free GB Mainland Delivery

3-5 working days

2pm (Mon-Thur)

FREE

Free GB Mainland Delivery over £50 for One Club Bronze members

3-5 working days

2pm (Mon-Thur)

FREE

Free GB Mainland Delivery over £75 for non-members

3-5 working days

2pm

FREE

GB Mainland

3-5 working days

2pm

£5.95

GB Mainland Next Day
(Bronze and Non-Members -  *Excludes: partner brands, personalised items and non-UK mainland addresses.)

1-2 working days

2pm (Mon-Thurs only)

£6.95

Northern Ireland

3-5 working days

2pm

£10.95

Highlands and Islands

3-5 working days

2pm

£10.95

Republic of Ireland

3-5 working days

2pm

£10.95

Austria - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Belgium - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Czech Republic - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Denmark - £150 minimum order value

2-4 working days

2pm U.K. Time

£19.95

Estonia - £150 minimum order value

2-4 working days

2pm U.K. Time

£19.95

Finland - £150 minimum order value

2-4 working days

2pm U.K. Time

£25.95

France - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Germany- £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Italy - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Netherlands - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Norway - £150 minimum order value

2-4 working days

2pm U.K. Time

£25.95

Poland - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Romania - £150 minimum order value

2-4 working days

2pm U.K. Time

£25.95

Spain - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Sweden - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Switzerland - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

USA, Australia and other locations - £150 minimum order value

Contact us for a quote

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-

 

Please contact us for delivery quotes for any country not listed above. If you have any issues getting a quote automatically at checkout, please contact our customer service team to help retrieve a shipping quote for you order.

 *Excludes: partner brands, personalised items and addresses outside of mainland Britain. Partner brands are those not in the Harry Hall, Masta, Mastacare, Protechmasta, Cottage Craft, Woofmasta, Tottie and Caldene ranges.

Unless otherwise stated, standard GB or UK delivery charges refer to mainland England, Scotland and Wales only (excludes Northern Ireland, Scottish Highlands & Channel Islands).


Harry Hall Returns Policy

We offer a free 30 day returns promise. This means from receipt of your parcel; you have 30 days to return your products to us for a refund.

Please ensure original tags are attached to your returned items and take care when trying items that could be easily spoiled. We reserve the right to refuse a refund if goods are not returned in a saleable condition or are damaged.

Postage fees will not be refunded under the consumer rights act 2015. Returns from customers not a member of the One Club require the postage to be paid for - this will either be deducted from the refund if a returns label is selected or be covered by the customer.

Please note we do not arrange product exchanges and recommend that customers place a new order for any products or different sizes online after following the returns process below.

Orders cancelled after a successful payment may be subject to a £2.00 cancellation charge.

How to return your item(s):

For guest checkouts and non-members:

  1. Repackage your item using the bag it was delivered in where possible.
  2. Print and enclose your pick note or order confirmation.
  3. Enter your order number and email address at harryhall.com/returns
  4. Select the items to be returned, submit the reasons for return and whether to use our returns label or pay for your own.
  5. Follow the instructions in your return email confirmation to post your return. If you have chosen to pay for the postage to return the item make sure to obtain a proof or postage receipt.

For One Club members (free returns for Gold, Platinum and Bronze members):

  1. Enter your order number and email address at harryhall.com/returns
  2. Select the product to be returned and the return reason and submit the request.
  3. Your label containing a QR code will sent to you by email. You can either print the label and attach to the parcel yourself, or download and take the digital version of your label to the post office on your mobile device where they will scan the QR code and print for you.
  4. Repackage your item using the bag it was delivered in where possible.
  5. Take your package to your nearest Post Office. Remember to ask for a proof of return receipt.

 

Receiving refunds:

Once we receive your returned items, you should be refunded within 10 working days - please be aware this process can take up to 14 days during our peak periods. We will send you an email to confirm when the refund has been processed.

One Club Members will not be charged for the cost of return delivery - please note that non-members and guest checkouts will need to pay for the cost of delivering their return.

Faulty items:

All our stock is inspected to ensure it meets the incredibly high standards we have in place. Please accept our apologies if your item is faulty. You can request a refund using our online Returns Portal at harryhall.com/returns and selecting 'Faulty' as the reason for return. Please also upload images detailing the fault during this process.

Returning from outside the UK:

Please use the returns process form at harryhall.com/returns

You will need to cover the cost of your return's postage. We recommend you obtain proof of postage.

Who covers the cost of returning my items?

If you are a One Club member the cost of returning your items is free when you use our harryhall.com/returns.

If you require a refund and are not a One Club member you will need to pay for postage when returning the item.

Returning a horse rug:

If you have purchased a rug, when trying it on, please ensure your horse is clean and try it on with a thin sheet underneath. We are unable to accept returns that are dirty with mud, dust or horsehair due to hygiene reasons.

Returning a dog coat:

All dog coats to be eligible for a refund must be returned in their original condition; free from dog hair, not been washed or brushed. Please take extra care when trying the coat by making sure the dog is clean and using a towel or cloth to prevent hair and smells sticking to the coat. We are unable to accept returns that are dirty with mud, dust or hair due to hygiene reasons.

Bundles and Free Gift Returns:

  • For a full refund, please ensure all items from the bundle deal or free gift promotion are returned. If discounted items are returned meaning that the original promotion conditions are no longer met, the cost of the discount or free gift will be charged to the order.
  • Partial bundle returns will be refunded pro rata.
  • Free gifts must be returned with their parent product, in order to receive a full refund, otherwise the parent product will be refunded minus the free gift value.
  • Free gifts are not refundable on their own.

 

 


How can I contact your customer services team?

If you need to return your order we make every effort to try and make this process easy for you.

Email: contact@harryhall.com

Telephone:01274 711 011

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