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How can we help you?
Something on your mind? If you can't find the answers in our FAQs, simply drop us a line on the contact form below and we'll be in touch as soon as we can.
Our customer care lines are open 9:00 am to 5:30 pm - Monday to Friday. Call us on 01274 711011 and then select one of the following options:
Option 1 - New Membership and Insurance
Option 2 - Membership and Insurance Renewals or Cancellations
Option 3 - Existing Membership and Insurance, Updates or Changes
Option 4 - Shopping, Deliveries and Refunds
Option 5 - Any other query
(All our calls and web chats may be recorded and monitored for record-keeping, training and quality-assurance purposes)
The ‘Chat Online’ icon will be visible in the bottom right-hand corner of your screen when we’re available. We’re online Monday to Friday (9am — 5:30pm)
Use the form below to email (firstname.lastname@example.org) Our friendly Customer Service Team are available Monday to Friday from 9am to 5:30pm. If you happen to email on a weekend, our team will get back to you on Monday