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Contact Us

We are happy to assist with your order and with any queries you may have. You may find the answer in our FAQs.


Our customer care team are available 9:00 am to 5:30 pm - Monday to Friday on 01274711011 and by selecting one of the following options,

Option 1 - Memberships & Renewals

Option 2 - Orders or Returns

Option 3 - Pony Club Shop

Option 4 - All other queries

(All our calls and web chats may be recorded and monitored for record-keeping, training and quality-assurance purposes.)

Live Chat - The 'Chat Online' icon will be visible in the bottom right-hand corner of your screen when we're available


Please note: We are currently experiencing high contact volumes due to the current COVID-19 impact, we will respond to any email within 5 working days, however, if your query is urgent please call us directly on any of the numbers above.

Post - Harry Hall International Limited, Park View Mills, Wibsey Park Avenue, Bradford, BD6 3QA

Email - contact@harryhall.com