We are happy to assist with your order and with any queries you may have. You may find the answer in our FAQs.
Our customer care team are available 9:00 am to 5:30 pm - Monday to Friday on 01274711011 and by selecting one of the following options,
Option 1 - Memberships & Renewals
Option 2 - Orders or Returns
Option 3 - Pony Club Shop
Option 4 - All other queries
(All our calls and web chats may be recorded and monitored for record-keeping, training and quality-assurance purposes.)
Live Chat - The 'Chat Online' icon will be visible in the bottom right-hand corner of your screen when we're available
Please note: We are currently experiencing high contact volumes due to the current COVID-19 impact, we will respond to any email within 5 working days, however, if your query is urgent please call us directly on any of the numbers above.
Post - Harry Hall International Limited, Park View Mills, Wibsey Park Avenue, Bradford, BD6 3QA
Email - firstname.lastname@example.org