Amid times of uncertainty for everyone, we wanted to reassure One Club members, followers and customers that Harry Hall are able to operate business as normal.
The office team are able to work from home and our warehouse teams are able to attend work, we have taken measures to ensure our warehouses are run on skeleton staff to eliminate the need to interact. Orders are being despatched as normal and next working day delivery remains if ordered before 2pm on a Monday – Thursday. Orders placed after 2pm Thursday will be delivered the following Monday.
Let’s all continue to support one another and look out for rural neighbours, elderly relatives and let those in need. We’re buddying up with yard friends to make sure our horses remain well looked after – click here for our latest blog on what you can do with your horse.
The below information is has been taken from the British Equestrian Federation, it is up to date advice to the best of our knowledge, we recommend you check out the government guidelines link at the bottom of this page for more information:
- We are allowed to take one form of exercise per day, horse riding is included in this.
- Please only ride out with members of your household, and a maximum of two people, strictly do not ride out with anyone else from the yard.
- If your horse does not hack well on its own please do not risk going hacking, we advise limiting riding to the arena and in the absence of an arena, try some in hand work on your yard to keep your horse’s mind working.
- We can confirm there are no implications on Harry Hall insurance policies, the general advice would always be if you are poorly do not ride, and this would be the same here.
- Should members be unable to care for their horse ask a friend to help out. It would be advisable to check they have insurance to protect their interests. Harry Hall public liability insurance is a fixed price of £3.33 a month and the policy starts immediately if any friends you know are in need of horse insurance.
- Wear gloves when you attend the yard and do not touch surfaces you do not need to. Take anti-bacterial wipes with you and wipe down tack room door handles and stable doors as precautionary measures.
Can I still go and see my horse?
- Essential travel is allowed, the welfare of animals is classed as essential travel, therefore you will still be allowed to visit and care for your horse.
- If your horse is on a livery yard, please check that the livery yard owner is happy for you to tend to your horse.
- If you are placed under self-isolation or contract the virus, make sure you have arranged for an equestrian ICE buddy (in case of emergency) or ICC (in case of coronavirus) well in advance as in this situation you should not leave your house under any circumstances.
For more information on what you can do with your horse at this time check out our handy guide.
Together, we will RIDE THIS OUT.
If you have recently placed an order with Harry Hall, our delivery service is still running to plan with next working day delivery (if you placed your order before 2pm Monday- Thursday). We have been advised by Public Health England that people receiving parcels are not at risk and that viruses don't survive long on objects.
SOME HELPFUL LINKS