Epiony Horse Heat Pad Black

In stock
Only %1 left
SKU
EP0001-BK

The Epiony Heat Pad has been designed to be used on both animals and people to assist in relaxing muscles and helping to reduce stress. The Heat Pad runs off a 12 volt smart lithium ion battery with four temperature settings. Made from a light weight super soft leatherette fabric combined with heat resistant insulation wadding to trap and reflect the heat back onto the muscles to soothe and relax them. Fully adjustable fit using the elasticated surcingle strap or the neoprene waist belt. The easy to use battery pack is mobile and can be moved from the heat pad onto the neoprene waist belt.

Head over to our blog to read all about Epiony one of the most talked-about British brands of the last few years. Read the blog here

*One Club Premium Delivery and next day services are not available on this product which will be dispatched separately. Only available to mainland GB customers (excludes Northern Ireland, Scottish Highlands & Channel Islands).

  Not a One Club Gold or Platinum Member?

  Get free UK delivery and returns and exclusive member benefits when you join.

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  • Heat therapy dilates the blood vessels of the muscles, This process increases the flow of oxygen and nutrients to the muscles.
  • Helps to stimulate the sensory receptors in the skin, which means that applying heat to any part of the body, on both people and animals, will decrease transmissions of pain signals to the brain and partially relieve discomfort.
  • Helps to decrease stiffness, increase flexibility and improve overall feeling of comfort. Especially around the saddle and poll area on horses and lower back and shoulders on people.
  • The Heat Pad is excellent at aiding relaxation and reducing stress.
  • The Heat Pad can be used on any muscular part of the body.
  • Has been used on Horses suffering with arthritic knees and hocks, sacroiliac region, kissing spine, tight polls and cold backed horses just to name a few of the uses.
  • Safety feature: The battery has a special built in thermostat to prevent overheating. If the battery becomes too warm then the battery itself will turn off automatically.
  • Made in Britain.

Specification

The Heat Pad (33cm*45cm)
A tough 600D polyester protective bag
170 cm long neoprene waist belt (can be cut down or folded to size)
215cm long adjustable elastic strap (surcingle)
A 12 volt smart lithium ion battery with four temperature settings
Charging cable

**1 year quality guarantee covers manufacturing faults, excludes damage caused by the customer or animal**

*One Club Premium Delivery and next day services are not available on this product which will be dispatched separately. Only available to mainland GB customers (excludes Northern Ireland, Scottish Highlands & Channel Islands).

5
★★★★★
★★★★★
21 Reviews

Guest

Verified Buyer: yes

★★★★★
★★★★★

Guest

Verified Buyer: yes

★★★★★
★★★★★
My horses are really benefiting from using this heat pad. We use it before & after exercising. Easy to use & would certainly recommend this product.

Lanais P

Verified Buyer: yes

★★★★★
★★★★★
Great delivery time, Can see a vast improvement in horses movements.

Guest

Verified Buyer: yes

★★★★★
★★★★★
I bought the Epiony heat pad for my horse that I retired this year as she has newalogical problems in her neck & back , my horse loved it & she fell asleep while having the pad on . I'm so pleased with it one happy horse one happy owner 😀

Guest

Verified Buyer: yes

★★★★★
★★★★★
Easy to use and generates good heat under a cover/blanket

Guest

Verified Buyer: yes

★★★★★
★★★★★
Absolutely over the moon with this pad . My horse was having back spasm since his kissing spine opp . With the relief of heat from the pad it has helped him immensely he has no spasm as I pop the pad on before exercise enabling him to have a warm soft back .

Guest

Verified Buyer: yes

★★★★★
★★★★★
Fabulous product

Clare M

Verified Buyer: yes

★★★★★
★★★★★
Absolutely brilliant product! Been looking for ages for this and didn't know it existed until now. Easy to use, really good quality, really good quality bag for storage. Made in the UK which is brilliant. Ideal temperature. My horse loves it and I intend to use it on myself as well. Just love it.

Jackie M

Verified Buyer: yes

★★★★★
★★★★★
Nice heat pad, wish it was a little bit bigger but still fine and comes in a nice bag.

Guest

Verified Buyer: yes

★★★★★
★★★★★
Used for work to help soften tight muscles during equine massage treatments

Anonymous

Verified Buyer: yes

★★★★★
★★★★★
Really handy to have help’s heat muscles before exercise horse feels better for it.

Emma T

Verified Buyer: yes

★★★★★
★★★★★
really simple to use and good quality

Wendy R

Verified Buyer: yes

★★★★★
★★★★★
Only used a couple of times so far, and only on green heat setting to test it out. All good so far and has definitely warmed my horses back before work.

Guest

Verified Buyer: yes

★★★★★
★★★★★
This product is absolutely fantastic. We use it before exercise on my Grand Prix dressage horse. We have noticed a difference from the first day of use. Fantastic. The horse walks with a lovely swing and relaxed back before bringing him up to the trot work. We are so impressed that another friend on our yard has bought one through Harry Hall and is awaiting for it to arrive. I can 100% recommend the Epiony Heat Pad

helen M

Verified Buyer: yes

★★★★★
★★★★★
Fantastic piece of equipment for many uses with horses. Easy to use and as good as other leading brands for a fraction of the cost

Debbie M

Verified Buyer: yes

★★★★★
★★★★★
It’s amazing my pony loves it

Debbie M

Verified Buyer: yes

★★★★★
★★★★★
It’s amazing my pony loves it

Guest

Verified Buyer: yes

★★★★★
★★★★★
Very well presented works as described.

Rachel G

Verified Buyer: yes

★★★★★
★★★★★
Great product! Easy ordering process, fab price for a HH member. Fast delivery

Rachel G

Verified Buyer: yes

★★★★★
★★★★★

Jessica L

Verified Buyer: yes

★★★★★
★★★★★
My mare absolutely loves this heat pad and she has been so relaxed to the point she has fallen asleep with her head on my knee. I have used it on myself and I can see why she reacts the way she does - it is so soothing and really does help with aches and pains. Very easy to charge the battery and use the pad. Highly recommend.

PLEASE NOTE: During peak times our returns process can take up to 14 working days. We thank you for your continued patience.

Our delivery estimates are based on orders placed before 2pm. If you order on a weekend or a Bank Holiday, your order will be dispatched on the next working day.

UK Orders placed after 2pm on a Friday will be despatched the following Monday.

Personalised Products

All personalised orders are subject to a £4.95 delivery charge, will be shipped separately and delivered to you within 14-21 working days.

Personalisation orders are not available for delivery outside of the UK mainland or our One Club Premium / Next Working Day Service.

Personalisation orders are non-returnable.

Our recommended cut-off for pre-Christmas delivery on Personalisation orders is 10th December.

Partner Brands

We showcase many partner brands on our website, most are not available for delivery outside of mainland Britain (excludes Northern Ireland, Scottish Highlands & Channel Islands) or are eligible for our One Club Premium / Next Working Day Service. If you would like to check on a particular product, please contact our Customer Service team.

Our own brands are Harry Hall, Masta, Protechmasta, Caldene, Mastacare & Woofmasta.

Bespoke Orders

Please refer to the individual products for delivery estimates of bespoke orders.

Delivery Options

Please note as of the 1st January 2021 all consumer parcels shipping out of the UK may be subject to additional VAT, Customs and Duty charges.

For all delivery times and costs please refer to the table of estimates below:

Service

Delivery times

Cut off

Cost

One Club Premium Next Day GB Service -  *Excludes: partner brands (is not Harry Hall, Masta, Cottage Craft and Caldene), personalised items and non-UK mainland addresses.

1-2 working days

2pm (Mon-Thurs only)

£2.95

One Club Gold Members Free GB Mainland Delivery

3-5 working days

2pm (Mon-Thur)

FREE

Free GB Mainland Delivery over £50 for One Club Bronze members

3-5 working days

2pm (Mon-Thur)

FREE

Free GB Mainland Delivery over £75 for non-members

3-5 working days

2pm

FREE

GB Mainland

3-5 working days

2pm

£5.95

GB Mainland Next Day
(Bronze and Non-Members -  *Excludes: partner brands (is not Harry Hall, Masta, Cottage Craft and Caldene), personalised items and non-UK mainland addresses.)

1-2 working days

2pm (Mon-Thurs only)

£7.95

Northern Ireland

3-5 working days

2pm

£10.95

Highlands and Islands

3-5 working days

2pm

£10.95

Republic of Ireland

3-5 working days

2pm

£10.95

Austria - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Belgium - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Czech Republic - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Denmark - £150 minimum order value

2-4 working days

2pm U.K. Time

£19.95

Estonia - £150 minimum order value

2-4 working days

2pm U.K. Time

£19.95

Finland - £150 minimum order value

2-4 working days

2pm U.K. Time

£25.95

France - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Germany- £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Italy - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Netherlands - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Norway - £150 minimum order value

2-4 working days

2pm U.K. Time

£25.95

Poland - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Romania - £150 minimum order value

2-4 working days

2pm U.K. Time

£25.95

Spain - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Sweden - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

Switzerland - £150 minimum order value

2-4 working days

2pm U.K. Time

£17.95

USA, Australia and other locations - £150 minimum order value

Contact us for a quote

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Please contact us for delivery quotes for any country not listed above. If you have any issues getting a quote automatically at checkout, please contact our customer service team to help retrieve a shipping quote for you order.

*Excludes: partner brands, personalised items and addresses outside of mainland Britain. Partner brands are those not in the Harry Hall, Masta, Mastacare, Protechmasta, Cottage Craft, Woofmasta and Caldene ranges.

Unless otherwise stated, standard GB or UK delivery charges refer to mainland England, Scotland and Wales only (excludes Northern Ireland, Scottish Highlands & Channel Islands).


Harry Hall Returns Policy

We offer a 30 day returns promise. This means from receipt of your parcel; you have 30 days to return your products to us for a refund.

Please ensure original tags are attached to your returned items and take care when trying items that could be easily spoiled. We reserve the right to refuse a refund if goods are not returned in a saleable condition or are damaged. Postage fees will not be refunded under the consumer rights act 2015.

Returns from customers not a member of the One Club require the postage to be paid for - this will be deducted from the refund. 

Please note we do not arrange product exchanges and recommend that customers place a new order for any products or different sizes online after following the returns process below.

Orders cannot be cancelled after payment and must be returned after despatch using the standard returns process.

How to return your item(s):

For guest checkouts and non-members:

  1. Repackage your item using the bag it was delivered in where possible.
  2. Enter your order number and email address at harryhall.com/returns
  3. Select the items to be returned, submit the reasons for return and use our returns label (this will incur a £3.56 charge deducted from your refund).
  4. Follow the instructions in your return email confirmation to post your return. 

For One Club members (free returns for Gold, Platinum and Bronze members):

  1. Enter your order number and email address at harryhall.com/returns
  2. Select the product to be returned and the return reason and submit the request.
  3. Your label containing a QR code will sent to you by email. You can either print the label and attach to the parcel yourself, or download and take the digital version of your label to the post office on your mobile device where they will scan the QR code and print for you.
  4. Repackage your item using the bag it was delivered in where possible.
  5. Take your package to your nearest Post Office. Remember to ask for a proof of return receipt.

 

Receiving refunds:

Once we receive your returned items, you should be refunded within 10 working days - please be aware this process can take up to 14 days during our peak periods. We will send you an email to confirm when the refund has been processed.

One Club Members will not be charged for the cost of return delivery - please note that non-members and guest checkouts will have the cost of the return postage deducted from their refund.

Faulty items:

All our stock is inspected to ensure it meets the incredibly high standards we have in place. Please accept our apologies if your item is faulty. You can request a refund using our online Returns Portal at harryhall.com/returns and selecting 'Faulty' as the reason for return. Please also upload images detailing the fault during this process.

Returning from outside the UK:

Please use the returns process form at harryhall.com/returns

You will need to cover the cost of your return's postage. We recommend you obtain proof of postage.

Who covers the cost of returning my items?

If you are a One Club member the cost of returning your items is free when you use our harryhall.com/returns.

If are not a One Club member, the cost of the postage label to return your item will be deducted from your refund.

Returning a horse rug:

If you have purchased a rug, when trying it on, please ensure your horse is clean and try it on with a thin sheet underneath. We are unable to accept returns that are dirty with mud, dust or horsehair due to hygiene reasons.

Returning a dog coat:

All dog coats to be eligible for a refund must be returned in their original condition; free from dog hair, not been washed or brushed. Please take extra care when trying the coat by making sure the dog is clean and using a towel or cloth to prevent hair and smells sticking to the coat. We are unable to accept returns that are dirty with mud, dust or hair due to hygiene reasons.

Bundles and Free Gift Returns:

  • For a full refund, please ensure all items from the bundle deal or free gift promotion are returned. If discounted items are returned meaning that the original promotion conditions are no longer met, the cost of the discount or free gift will be charged to the order.
  • Partial bundle returns will be refunded pro rata.
  • Free gifts must be returned with their parent product, in order to receive a full refund, otherwise the parent product will be refunded minus the free gift value.
  • Free gifts are not refundable on their own.

 

 


How can I contact your customer services team?

If you need to return your order we make every effort to try and make this process easy for you.

Email: contact@harryhall.com

Telephone:01274 711 011

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