Premier Performance Calming Cookies Mint
Calming Cookies® can help your horse stay relaxed, confident and focused without becoming lethargic, switched off or affecting the ability to perform.
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Calming Cookies® are a completely natural product, handmade in the UK. Ideal for taking the edge off during excitable or stressful situations. such as competitions, hacking, travelling, loading, clipping, training, clinic, farrier or during periods of box rest.
Calming Cookies® can help your horse stay relaxed, confident and focused without becoming lethargic, switched off or affecting the ability to perform.
Contains a unique combination of ingredients that are fast acting and effective.
The active ingredients in our Calming Cookies® are the amino acids L-Tyrosine and L-Arginine which play important roles in managing anxiety, attention and mood, helping your horse to stay calm and confident.
L-Arginine is necessary for the production of Nitric Oxide in the body. Nitric oxide is a signalling molecule required for many bodily functions, including learning and memory.
L-Tyrosine is a precursor for the neurotransmitters dopamine, adrenaline and noradrenaline, which also play an important role in memory, behaviour, attention and mood.
All Premier Performance products are competition safe as they do not contain any known prohibited substances, as defined by the FEI.
Instructions for use
The effects of feeding Calming Cookies® can be observed in 30 to 45 minutes and can last for 3 to 4 hours but it is important to remember that individual horses can respond differently to the number of Cookies fed, depending on their metabolism and pre-existing levels of serotonin.
For first-time use: Premier Performance recommend a loading dose of 1 or 2 Calming Cookies® the night before the event, 1 or 2 in the morning, then top up with 1 cookie 30/45 minutes prior to the event if required.
For particularly stressed or anxious horses they suggest building levels up over 2-3 days prior to when needed.
Once you have tried Calming Cookies you may find that some horses only require 1 or 2 Calming Cookies 30-45 minutes before a planned event.
Up to 6 cookies can be fed per 24 hours.
Safe to feed over longer periods or just as and when required. Can be fed by hand or broken up into feeds.
Calming Cookies and Calming Powder complement each other and can be fed together.
Ingredients
Composition: Molasses, Soya Flour (NGMO), Flax Seed, Peppermint Leaf Powder, Sodium Chloride, Turmeric
Additives: L-Tyrosine 3c401 (79.4g per kilo), L-Arginine 3c362, L-Cysteine 2b17033, Vitamin C (Ascorbic) 3a300, Vitamin B1 (Thiamine) 3a820, Vitamin B2 (Riboflavin) 3a825, Vitamin B5 (D-Calcium Pantothenate) 3a841, Vitamin B6 HCl (Pyridoxine) 3a831
STORE IN A COOL DRY PLACE
10 Cookies in a pack
PLEASE NOTE: During peak times our returns process can take up to 14 working days. We thank you for your continued patience.
Our delivery estimates are based on orders placed before 2pm. If you order on a weekend or a Bank Holiday, your order will be dispatched on the next working day.
UK Orders placed after 2pm on a Friday will be despatched the following Monday.
Personalised Products
All personalised orders are subject to a £4.95 delivery charge, will be shipped separately and delivered to you within 14-21 working days.
Personalisation orders are not available for delivery outside of the UK mainland or our One Club Premium / Next Working Day Service.
Personalisation orders are non-returnable.
Our recommended cut-off for pre-Christmas delivery on Personalisation orders is 10th December.
Partner Brands
We showcase many partner brands on our website, most are not available for delivery outside of mainland Britain (excludes Northern Ireland, Scottish Highlands & Channel Islands) or are eligible for our One Club Premium / Next Working Day Service. If you would like to check on a particular product, please contact our Customer Service team.
Our own brands are Harry Hall, Masta, Protechmasta, Caldene, Mastacare & Woofmasta.
Bespoke Orders
Please refer to the individual products for delivery estimates of bespoke orders.
Delivery Options
Please note as of the 1st January 2021 all consumer parcels shipping out of the UK may be subject to additional VAT, Customs and Duty charges.
For all delivery times and costs please refer to the table of estimates below:
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Service |
Delivery times |
Cut off |
Cost |
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One Club Premium Next Day GB Service - *Excludes: partner brands (is not Harry Hall, Masta, Cottage Craft and Caldene), personalised items and non-UK mainland addresses. |
1-2 working days |
2pm (Mon-Thurs only) |
£3.95 |
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One Club Gold Members Free GB Mainland Delivery |
3-5 working days |
2pm (Mon-Thur) |
FREE |
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Free GB Mainland Delivery over £50 for One Club Bronze members |
3-5 working days |
2pm (Mon-Thur) |
FREE |
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Free GB Mainland Delivery over £75 for non-members |
3-5 working days |
2pm |
FREE |
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GB Mainland |
3-5 working days |
2pm |
£5.95 |
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GB Mainland Next Day |
1-2 working days |
2pm (Mon-Thurs only) |
£7.95 |
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Northern Ireland, Republic of Island and Scottish Highlands and Islands *Excluded from Gold membership free delivery |
3-5 working days |
2pm |
£10.95 |
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Austria, Belgium, Czechia, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, Switzerland - £150 minimum order value |
2-4 working days |
2pm U.K. Time |
£17.95 |
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Denmark, Estonia - £150 minimum order value |
2-4 working days |
2pm U.K. Time |
£19.95 |
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Finland, Norway, Romania - £150 minimum order value |
2-4 working days |
2pm U.K. Time |
£25.95 |
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USA, Australia and other locations - £150 minimum order value |
Contact us for a quote |
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Please contact us for delivery quotes for any country not listed above. If you have any issues getting a quote automatically at checkout, please contact our customer service team to help retrieve a shipping quote for you order.
*Excludes: partner brands, personalised items and addresses outside of mainland Britain. Partner brands are those not in the Harry Hall, Masta, Mastacare, Protechmasta, Cottage Craft, Woofmasta and Caldene ranges.
Unless otherwise stated, standard GB or UK delivery charges refer to mainland England, Scotland and Wales only (excludes Northern Ireland, Scottish Highlands and Islands, Channel Islands or other surcharged postcodes).
Harry Hall Returns Policy
*Returns for Christmas gifting will be extended until the 14th Jan 2024 with a proof of purchase, on orders from 18th November.
We offer a 30 day returns promise. This means from receipt of your parcel; you have 30 days to return your products to us for a refund.
Please ensure original tags are attached to your returned items and take care when trying items that could be easily spoiled. We reserve the right to refuse a refund if goods are not returned in a saleable condition or are damaged. Postage fees will not be refunded under the consumer rights act 2015.
Returns from customers not a member of the One Club require the postage to be paid for - this will be deducted from the refund.
Please note we do not arrange product exchanges and recommend that customers place a new order for any products or different sizes online after following the returns process below.
Orders cannot be cancelled after payment and must be returned after despatch using the standard returns process.
Once an order has been placed, no amends can be made to the order.
How to return your item(s):
For guest checkouts and non-members:
- Repackage your item using the bag it was delivered in where possible.
- Enter your order number and email address at harryhall.com/returns
- Select the items to be returned, submit the reasons for return and use our returns label (this will incur a £3.56 charge deducted from your refund).
- Follow the instructions in your return email confirmation to post your return.
For One Club members (free returns for Gold, Platinum and Bronze members):
- Enter your order number and email address at harryhall.com/returns
- Select the product to be returned and the return reason and submit the request.
- Your label containing a QR code will sent to you by email. You can either print the label and attach to the parcel yourself, or download and take the digital version of your label to the post office on your mobile device where they will scan the QR code and print for you.
- Repackage your item using the bag it was delivered in where possible.
- Take your package to your nearest Post Office. Remember to ask for a proof of return receipt.
Receiving refunds:
Once we receive your returned items, you should be refunded within 10 working days - please be aware this process can take up to 14 days during our peak periods. We will send you an email to confirm when the refund has been processed.
One Club Members will not be charged for the cost of return delivery - please note that non-members and guest checkouts will have the cost of the return postage deducted from their refund.
Faulty items:
All our stock is inspected to ensure it meets the incredibly high standards we have in place. Please accept our apologies if your item is faulty. You can request a refund using our online Returns Portal at harryhall.com/returns and selecting 'Faulty' as the reason for return. Please also upload images detailing the fault during this process.
Returning from outside the UK:
Please use the returns process form at harryhall.com/returns
You will need to cover the cost of your return's postage. We recommend you obtain proof of postage.
Who covers the cost of returning my items?
If you are a One Club member the cost of returning your items is free when you use our harryhall.com/returns.
If are not a One Club member, the cost of the postage label to return your item will be deducted from your refund.
Returning a horse rug:
If you have purchased a rug, when trying it on, please ensure your horse is clean and try it on with a thin sheet underneath. We are unable to accept returns that are dirty with mud, dust or horsehair due to hygiene reasons.
Returning a dog coat:
All dog coats to be eligible for a refund must be returned in their original condition; free from dog hair, not been washed or brushed. Please take extra care when trying the coat by making sure the dog is clean and using a towel or cloth to prevent hair and smells sticking to the coat. We are unable to accept returns that are dirty with mud, dust or hair due to hygiene reasons.
Bundles and Free Gift Returns:
- For a full refund, please ensure all items from the bundle deal or free gift promotion are returned. If discounted items are returned meaning that the original promotion conditions are no longer met, the cost of the discount or free gift will be charged to the order.
- Partial bundle returns will be refunded pro rata.
- Free gifts must be returned with their parent product, in order to receive a full refund, otherwise the parent product will be refunded minus the free gift value.
- Free gifts are not refundable on their own.
How can I contact your customer services team?
If you need to return your order we make every effort to try and make this process easy for you.
Email: contact@harryhall.com
Telephone:01274 711 011