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SALE - SAVE 49%

Protechmasta Far Infrared Therapy 200g Mediumweight Stable Rug Black

Name: Protechmasta Far Infrared Therapy 200g Mediumweight Stable Rug Black
Brand: Protechmasta
SKU: MA5869-BK
Price: 99.95 GBP
Availability: InStock

Sale Price £99.95

Was £195.00

★★★★★

98 Reviews

In stock

Only %1 left

SKU

MA5869-BK

New and improved design, the award winning Protechmasta Far Infrared Therapy 200g Mediumweight Stable Rug is back… better than ever before! Now featuring an adjustable front fastening so the fit can be tailored to each horse's needs. This versatile Far Infrared therapy stable rug is perfect to add extra warmth throughout the colder seasons and can also be beneficial to support recovery whilst on box rest.

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Details

Key Features 

200g mediumweight, lofty fill
Far Infrared Technology - FIR 
Ceramic infused lining 
300 denier outer
Padded fleece collar for extra comfort
Helps to regulate temperature 
Adjustable chest clip fastening and cross surcingle's 
Fillet string

Protechmasta Far Infrared Therapy 200g Mediumweight Stable Rug combines FIR technology with 200g of insulated filling to add warmth and comfort during the colder seasons. Featuring a padded fleece collar for extra comfort round the neckline. Adjustable front clip fastening and hook and loop closure for a secure fit. Adjustable cross belly surcingles and fillet string to secure at the rear. The ceramic infused FIR lining features over the back, shoulders, and quarters to help boost circulation. This FIR technology can help to relive muscle tension, sensitivity as well as helping to prepare muscles and tendons for exercise. 

Question: What is the Protechmasta range?

Answer: Far Infrared Technology - A naturalistic ceramic infused lining that emits a safe form of Far Infrared radiation, also known as Biogenetic Radiation, to the body, this is then reflected from the body creating a natural black body effect. Far infrared radiation is a natural process and is scientifically proven to assist blood circulation gently and safely, therefore, helping to reduce any swelling, ease muscle tension and support recovery and help in the prevention of injury.

Question: Does the Protechmasta material have to be in direct contact with the body?

Answer: Better results can be achieved when Protechmasta is in direct contact with the skin.

Question: Are the products machine washable?

Answer: Yes, Protechmasta products are machine washable. We recommend washing at 30 degrees on a gentle cycle and in a rug wash bag. Close all fastenings before washing. Please line dry naturally, do not tumble dry or iron.

Question: Do I need to introduce the products slowly?

Answer: We recommend that the Protechmasta products are introduced gradually to allow the body to adjust. For the first week use only for a maximum of four hours at a time, then introducing it for longer periods after a couple of weeks. For maximum results use as often as possible.

Question: Will Protechmasta overheat my horse?

Answer: The Protechmasta rug unlike a thermal rug or everyday horse rug, is impregnated with a Bio-ceramic material. This Bio-ceramic material is a combination of varied ceramics and mineral oxides which are bound together and heated to 3000 degrees. Once the material is cooled it becomes Bio-ceramic, and emits Far Infrared Energy (FIR).

When Bio-ceramic material is impregnated into the fibres of the rug and placed next to the skin of the equine Far Infrared radiation is produced. The primary source of energy required to stimulate FIR emissions comes from the equine's body. The ceramic nanoparticles in the rug become ‘perfect absorbers’ maintaining their temperature at adequate levels then offering FIR back to the equine's body. This ensures there is a constant emission and absorption of FIR to the equines skin, regulating temperature and preventing the opportunity of overheating when applied in ambient temperatures up to 25 degrees.

Independent clinical trials have shown the following results in horses wearing Protechmasta technology: 

Pre exercise resting heart rate reduced relieving pre-exercise stress and general anxiety. 

Post exercise heart rate restored to resting rate quicker showing significantly improved recovery rates. 

Skin surface temperature stabilised pre and post exercise as compared to the normal routine which showed temperature irregulating, sweating and heat stress, each of which is a performance prohibitor. 

Inflammation reduced even after 30 minutes proving increased circulation and duly preventing potential injury. 

Want to learn more about Protechmasta? Read the science behind the range here.  

*A black body is an object or organism (in this case the horse) that absorbs all FIR radiation that is placed upon it, (in this case the Far Infrared Radiating ceramics infused into the lining of the Protechmasta therapy rug.) It then reflects this radiation back at the same frequency that has been generated by the initiating blackbody, the horse * 

Want to learn more? Click here for full details behind the science of our Protechmasta Range.

Please note this rug will arrive vacuum compression packed. Please allow 24-48 hours for the rug to return to full thickness once opened. If you need to return the rug, please make sure the rug is returned in the reusable zip Protechmasta bag provided. Please see the Harry Hall returns policy section for further information.

Reviews

Michelle

Verified Buyer: yes

★★★★★

Gorgeous rug. My 31 year old horse loves it and seems to have a nice relaxing night in it and seems to be less stiff in thd morning. Would recommend.

Angela R

Verified Buyer: yes

★★★★★

Lovely rug even better because it was in the sale

Patricia H

Verified Buyer: yes

★★★★★

Reading reviews I orders a size up and it's a perfect fit. The padded collar makes it even better as my girl has a skinny lil neck. It's a very snazzy rug almost too nice for stable use 😀.

Anonymous

Verified Buyer: yes

★★★★★

I’m collecting all the protechmasta stuff. Horse is notably more relaxed.

Anonymous

Verified Buyer: yes

★★★★★

I write this as I give the rug the benefit of the doubt and hopefully the next one will be perfect :)

Sue

Verified Buyer: yes

★★★★★

I love this rug. It fits Mountaine so well. I thought I'd ordered the wrong size for her, so I ordered the next size up. Turns out that they're a great fit for both Mountaine and Buddy, so now they have one each! Highly recommended.

Jan

Verified Buyer: yes

★★★★★

Great rug, worked wonders on my 18year old cob who has arthritis in his hind legs, made a huge difference in his movement. Great quality rug would highly recommend

Anonymous

Verified Buyer: yes

★★★★★

Lovely quality and my mare seems a lot less grumpy in the mornings after having it on all night.

Heather

Verified Buyer: yes

★★★★★

I can honestly say that this rug makes a difference….. I have a very reactive horse and once he’s in this rug, everything is much more relaxed with him. I can highly recommend trying this if you have a sharp reactive horse!

Louisa

Verified Buyer: yes

★★★★★

Fab fit and quality

Sarah

Verified Buyer: yes

★★★★★

I love the Protechmasta rugs. My horse is looser and more relaxed after wearing them. Strangely enough, I also have one I wrap around me in the evening at home if sitting down. I sleep better with this on the bed and it seems to help me feel more energetic.

Michelle P

Verified Buyer: yes

★★★★★

Beautiful rug my boy who feels the cold is lovely and warm and seems very happy in it.

Angela B

Verified Buyer: yes

★★★★★

Lovely rug ,true to size and horse is super chilled wearing it.

Davina

Verified Buyer: yes

★★★★★

Lovely rug❤️

Tereska

Verified Buyer: yes

★★★★★

No this rug is a game changer!! Noticed a difference in my horse in July 1 night of wearing, he seemed more relaxed and will be buying more, my only criticism is that shavings get stuck in the rug liner around the shoulder area and have started rubbing, some non stick material would be better!! Fantastic rug though, a lighter weight would be good for travelling and at shows!

Katie

Verified Buyer: yes

★★★★★

Fabulous rug. Fits really well and looks high quality. My 27 year old has started laying down at night again since wearing this rug so I am convinced he is getting benefit from it. Highly recommended. It also arrived incredibly quickly even during the Christmas holiday.

Elizabeth N

Verified Buyer: yes

★★★★★

Lovely quality rug which is a perfect fit for my horse. Purchased the rug in the sale so I feel I got excellent value for money. Delivery exceeded my expectations and the items I purchased arrived in perfect condition.

Linda

Verified Buyer: yes

★★★★★

Nice quality rug but had to order a size bigger as the 6ft was too small . I sent the 6ft back paid for the postage but didn't get a refund as l couldn't find the receipt.

Marion R

Verified Buyer: yes

★★★★★

Nice rug. Still expensive but a bit better when sale price Good quality but catches too closely seven so almost impossible to tie and or release

Gavin

Verified Buyer: yes

★★★★★

Great rugs - fantastic fit - light weight, insulating and breathable…

Marion R

Verified Buyer: yes

★★★★★

Fab rug but clips are sewen on so tight it is almost impossible to open and close.

Linda

Verified Buyer: yes

★★★★★

Perfect well made and good value for the money

Cindy D

Verified Buyer: yes

★★★★★

I have these for all my horses they are fantastic rugs

Sarah

Verified Buyer: yes

★★★★★

Great product that does what it says. Fits well on my Welsh cob x Traditional mare. She has been very chilled out in it whilst on box rest. Highly recommended this rug.

Jennifer T

Verified Buyer: yes

★★★★★

Lovely rug, great snuggly fit around the neck. Seems really well made with quality fabrics.

Anonymous

Verified Buyer: yes

★★★★★

Fabulous rug, fits perfectly and looks super smart. Great for circulation when they are stood in

judith

Verified Buyer: yes

★★★★★

Excellent

Sue G

Verified Buyer: yes

★★★★★

Cant wait to put this on my horse. Its his Christmas Present. Looks and feels amazing and is so very smart

Zofia F

Verified Buyer: yes

★★★★★

Good quality rug.

Debbie C

Verified Buyer: yes

★★★★★

Lovely cosy rug, well made good quality and looks so smart too.

Andrea C

Verified Buyer: yes

★★★★★

Beautiful fit, early days in terms of making a difference but I am sure it will. You just need a 100g fill rug now and it will be a win win for my horse.

stefanie p

Verified Buyer: yes

★★★★★

Beautiful rug, however, it does feel quite neat in comparison to Fieldmasta sizes.

Guest

Verified Buyer: yes

★★★★★

Good discount on this wellmade rug. Excellent service.

Guest

Verified Buyer: yes

★★★★★

A very good discount on the rug ,which is lighter than I expected. Well made with ground -breaking technology.

Wendy D

Verified Buyer: yes

★★★★★

I've not actually used this stable rug yet, but purchased in advance of the colder season setting-in, as was on sale at such a phenomenally fantastic price, with a huge 50%+ saving...It would have been silly not to! So when it arrived, I couldn't believe the amazing quality and feel of the rug and couldn't wait to try it on my horse for fit...Well, what can I say...It was as if it was custom-made especially for him...It fitted perfectly around all his curves, including his rather ample rear-end and his thick, cobbish neck...I love the fact that it has a comfy, padded wither section and the overall feel and appearance is very luxurious...My horse seemed instantly happy and relaxed as soon as I placed it across his back...Now we both can't wait until winter, so that he can start wearing it as his new 'pyjamas'

Wendy D

Verified Buyer: yes

★★★★★

Guest

Verified Buyer: yes

★★★★★

Fantastic rug but sadly far too small in the neck, even for a 2years hack and I bought a size larger to last her.

helen M

Verified Buyer: yes

★★★★★

Was at wits end with my boy on box rest, tried everything to keep him calm. Never thought this rug would make much difference, how wrong I was. Quiet, calm and relaxed horse whilst wearing. Unbelievable

Guest

Verified Buyer: yes

★★★★★

Such a lovely rug, amazing quality and lovely soft lining!

Sonnya G

Verified Buyer: yes

★★★★★

I purchased this rug for my old Mare to help with circulation as she gets stiff especially as she is in the stable so much at the moment

Sonnya G

Verified Buyer: yes

★★★★★

Guest

Verified Buyer: yes

★★★★★

Kerry W

Verified Buyer: yes

★★★★★

Gorgeous rug that has had a lot.of.comments

Guest

Verified Buyer: yes

★★★★★

Excellent service, very fast delivery, lovely fit an Great quality Many thanks

Guest

Verified Buyer: yes

★★★★★

Fantastic quality and fit

Sharon S

Verified Buyer: yes

★★★★★

Very good rug he seems very happy with it

Guest

Verified Buyer: yes

★★★★★

Great rug, sizing comes up a little small across the chest compared with other makes but doing its job of aiding rehab on my mare. Well priced. Recommend.

Andrea M

Verified Buyer: yes

★★★★★

Bought for my horse who has just come in from being turned away since middle of 2020. He can be a bit stressful now stabled but with this rug on it relaxes him. Wouldn't be without it now

Guest

Verified Buyer: yes

★★★★★

Fits my big shoulder horse perfectly very happy

Joanna C

Verified Buyer: yes

★★★★★

Love it! really good quality and fit. Very deep rug with well fitting neck, keeps horse at a very comfortable temperature. He seems to be more supple in his work, Adv Med. Very impressed.

Carli K

Verified Buyer: yes

★★★★★

stacey p

Verified Buyer: yes

★★★★★

lovely fitting rug. true to size, great price. my boys benefits from the protech masta range.

Rebecca S

Verified Buyer: yes

★★★★★

Lovely rug, sadly a little snug for my 15h2 who would normally take a 6’3” so had to be returned.

Laura R

Verified Buyer: yes

★★★★★

I love this rug, its supper quality and it works, my horse is calm wearing it and lovely and warm and has never sweated up yet and he is a unclipped gypsy cob. He wears it on a night and during the day at 4 degree or less and is always lovely and warm even at -2. he even had it on one morning at 8 degree and did not get too hot. The only issue I have is that for the price I would expect a buckle fastening and I am considering making this change as it slips slightly and gets a bit tight but that's because of his shape. Definitely recommend

Elly W

Verified Buyer: yes

★★★★★

Amazing rug! Really helps my mare after a pelvis injury recently, she’s stopped coming out of the stable stiff the day after more strenuous exercise. As well as this she is more relaxed in general including during exercise!

Tracey J

Verified Buyer: yes

★★★★★

Lovely rug my horse loves it she does not come out of the stable unless I take it off

Carmel H

Verified Buyer: yes

★★★★★

Lovely quality rug to add to my many other Potechmasta items

Claire G

Verified Buyer: yes

★★★★★

I absolutely love this rug, it looks and feels luxurious and my ex racehorse John feels super cosy in it, he comes out of the stable loose and relaxed ready to start work. My only criticism is the sizing is a bit off. I purchased one last year, in his normal 6ft, but unfortunately it was a good couple of inches short for him (I didn't put it on him until several months after purchase so too late to exchange).

Angus C

Verified Buyer: yes

★★★★★

This smart rug works so well in combination with the ProtechMasta cooler rug. Same technology. Both are mega light yet the horses stay toastie warm. Tiny Tempur and Jacob have only worn this combination in the stable all winter and both horses look great. From a practical point of view also - they wash really well and so are easy to maintain. Slowly I'm getting a set for each of my top horses. If you want to ask any more questions please look out for me at the Premier Leagues this year or drop me a line on facebook. I can't tell you how the technology works in techie language, but I can tell you how I've used them and the specific experiences I've had - I'm now trying the ProtechMasta on Tiny (my 17.1hh top horse who used to stress at the slightest thing). Early signs are that it is also helping create and maintain a happy horse in a stress free environment.

Anonymous

Verified Buyer: yes

★★★★★

A B

Verified Buyer: yes

★★★★★

Love the Protechmasta range and this rug looks great. Is a good fit on my TB but does slip back a bit overnight so ends up tight on the chest in the morning, hence the 4 stars, would have been 5 otherwise.

Anonymous

Verified Buyer: yes

★★★★★

I love our new rug & hopefully it will help George. I read all the fantastic reviews so was keen to try it with George. Only thing chest is quite tight & my horse is TB. Lovely fit everywhere else. Very cosy. Beautiful rug.

Anonymous

Verified Buyer: yes

★★★★★

So far pleased with the rug, needed to go up to 6’3” instead of 6”. Neat round the neck and shoulders and very smart looking. A little too soon to tell if the infra red helps my post-op kissing spines horse.

Laura M

Verified Buyer: yes

★★★★★

Already the difference in my mare after only 3 days of having this rug on at night is phenomenal. I knew the results would be obvious as I have the jods and top for myself, but wow the feel of a much more relaxed mare is something that money can not buy.

Laura M

Verified Buyer: yes

★★★★★

Helen M

Verified Buyer: yes

★★★★★

It's a lovely rug and I am very much a fan of the Protechmasta range. However, the one small issue is that the front of the rug would be much better with a buckle fastening - to allow a little more space over the shoulders. With the current fastening there is no way to adjust.

Sally B

Verified Buyer: yes

★★★★★

Again, good value for money and seems to do what it says it will.

Sally B

Verified Buyer: yes

★★★★★

Very good value and seems to do what it says it will.

Debbie S

Verified Buyer: yes

★★★★★

I was first introduced to these products last year and the rug was an instant success I was so delighted with the results I purchased a second one this year

Moira b

Verified Buyer: yes

★★★★★

Very good fit and horse appears comfortable. Hard to evaluate the benefit of the infrared yet, but hope it is helpful. I don't like the front fastening which comprises a Velcro wrap over with a single buckle. Would prefer two fastenings to spread the load a little more, particularly as Velcro with the best cleaning in the world, does deteriorate. Perhaps consider a full neck version which I would definitely prefer.

Anonymous

Verified Buyer: yes

★★★★★

A good quality rug and a good price.

Anonymous

Verified Buyer: yes

★★★★★

Good value for money that does what it says.

Anonymous

Verified Buyer: yes

★★★★★

This rug looks and feels quality. The design is really comfortable and the fit is perfect

Jennifer S

Verified Buyer: yes

★★★★★

Beautiful rug my horse loves it I’m going to Olivia towers to show it off for my dressage training

Karen E

Verified Buyer: yes

★★★★★

Super from the point of view the horse is definitely more relaxed and looser since wearing this rug. Does what it says on the tin ! However, very tight in the chest and shoulders in spite of the horse not being very broad and everything sticks to the fleece collar and the lining.

Angus C

Verified Buyer: yes

★★★★★

The duvets of all duvets this 200g rug paired with the infa red technology keeps my boys so warm by night that I’ve been able to have less rugs on them which is a great thing for relieving pressure off their backs. The black and red is so smart we often get comments of the co ordination at competitions. A must buy

Vanessa M

Verified Buyer: yes

★★★★★

Couldn’t recommend this rug enough absolutely love them and with continue to buy them fir our yard they really work

Anonymous

Verified Buyer: yes

★★★★★

Lovely rug. Quality material and true to fit for 6 foot 6 inches.

Katherine W

Verified Buyer: yes

★★★★★

Would have preferred a quality buckle fastening at the chest. The sircingle fastening used tends to be a little tricky due to the Velcro fastening. The rug is an excellent fit, warm and very smart looking.

Anonymous

Verified Buyer: yes

★★★★★

When my horse stables in at night through the winter months he tends so get quite stressy so bought this rug hoping for some improvement. It was definitely worth the buy! He seems so much more relaxed when he first comes in and looks so smart. Very pleased so far.

Michael D

Verified Buyer: yes

★★★★★

It’s super smart & very high quality.

Michael D

Verified Buyer: yes

★★★★★

i Think this stable rug fits my horse really well & looks super smart. It’s high quality & well made. The only part of it I would change is the front fastening as it’s not at all adjustable.

Jayne W

Verified Buyer: yes

★★★★★

Jenna S

Verified Buyer: yes

★★★★★

My horse has been happier and more relaxed this winter since using the rug! Over the moon with this rug and think it is an important piece of anyone's kit!!

Melissa C

Verified Buyer: yes

★★★★★

We are such fans of the Protechmasta range, this rug is a very welcome addition on to the yard, lovely smart fit and we love the technology behind all of the products.

Tanya B

Verified Buyer: yes

★★★★★

Fabulous rug, excellent fit and good my horse looks super snug and stylish in it!

Toni c

Verified Buyer: yes

★★★★★

Lizzie B

Verified Buyer: yes

★★★★★

I’m waiting for the stable rug to come back in the next size up But the quality and feel of the rug was 10/10 I loved the cut around the neck as it’s so soft and comfortable I will be able to write about the rug in full as soon as the bigger size arrives I can not wait

Louise N

Verified Buyer: yes

★★★★★

Beautiful rug which has left my horse calm and ready for work. Love this range

Emma H

Verified Buyer: yes

★★★★★

Very good quality and fit , horse seems happier after wearing it, very pleased with purchase.

Emma H

Verified Buyer: yes

★★★★★

Very good quality and fit , horse seems happier after wearing it, very pleased with purchase.

Emma H

Verified Buyer: yes

★★★★★

Very good quality and fit , horse seems happier after wearing it, very pleased with purchase.

Lindsay C

Verified Buyer: yes

★★★★★

Looks great, good fit

Mark S

Verified Buyer: yes

★★★★★

Arrived the next day which in itself was fantastic, the quality and fit is excellent. I can’t praise this range enough and it really does work.

Tamsin D

Verified Buyer: yes

★★★★★

I've seen a big difference in my horse's ridden performance since wearing Protechmasta especially with the stable rug as it keeps him relaxed while in the stable as well as keeping his back muscles warm. This rug is stunning and the fit is excellent.

Anonymous

Verified Buyer: yes

★★★★★

Rachel L

Verified Buyer: yes

★★★★★

Great fit and smart looking rug

Anonymous

Verified Buyer: yes

★★★★★

Absolutely amazing edition to the Harry Hall protechmasta edition! Love the stable rug!!

Size Guide

Horse Rugs

UK (imperial)	Length (cm) Relates to A to B	Back Seam (cm) Relates to C to D	Height (Hands)
3ft 3"	100	65	<10
3ft 6"	105	70	<10
3ft 9"	115	75	<10
4ft	120	80	10-10.2
4ft 3"	130	85	10.2-11
4ft 6"	140	90	11-11.2
4ft 9"	145	95	11.2-12.2
5ft	150	100	12.2-13.2
5ft 3"	160	110	13.2-14
5ft 6"	170	115	14-14.2
5ft 9"	175	125	14.2-15.2
6ft	180	130	15.2-16
6ft 3"	190	140	16-16.2
6ft 6"	200	145	16.2-16.3
6ft 9"	205	155	16.3-17
7ft	210	160	17-17.2
7ft 3"	220	165	17.2-18
7ft 6"	230	170	>18

Delivery & Returns

PLEASE NOTE: During peak times our returns process can take up to 14 working days. We thank you for your continued patience.

Our delivery estimates are based on orders placed before 2pm for Harry Hall brands stocked in our website. If you order on a weekend or a Bank Holiday, your order will be dispatched on the next working day.

UK Orders placed after 2pm on a Friday will be despatched the following Monday.

During peak or busy periods and for orders despatched for our third party brands, please anticipate deliveries may take a little longer then the estimates below.

Please ensure you order by the following dates for estimated Christmas Delivery:

The cut-off for predicted pre-Christmas delivery on Personalisation orders is 3rd December. General orders fulfilled by HarryHall.com we recommend not later than 20th December for standard postage options.

The below table shows variations in cut-off date by brand:

BRAND	UK MAINLAND CUT OFF
HARRY HALL / MASTA	20th DECEMBER
PERSONALISED PRODUCTS	3rd DECEMBER
DRIMEE	15th DECEMBER (1st DECEMBER FOR SOLARIUMS)
BLUE CHIP	17th DECEMBER
ARC	20th DECEMBER
EPIONY	19th DECEMBER
HUNTER & MUCK BOOT COMPANY	18th DECEMBER
HOTLINE	18th DECEMBER
HOGGS OF FIFE	16th DECEMBER
HY EQUESTRIAN	16th DECEMBER
SUPREME PRODUCTS	16th DECEMBER

Orders after this date will commence shipping again from 27th December.

Personalised Products

All personalised orders are subject to a £4.95 delivery charge, will be shipped separately and delivered to you within 14-21 working days.

Personalisation orders are not available for delivery outside of the UK mainland or our One Club Premium / Next Working Day Service.

Personalisation orders are non-returnable.

Our recommended cut-off for pre-Christmas delivery on Personalisation orders is 3rd December.

Partner Brands

We showcase many partner brands on our website, most are not available for delivery outside of mainland Britain (excludes Northern Ireland, Scottish Highlands & Channel Islands) or are eligible for our One Club Premium / Next Working Day Service. If you would like to check on a particular product, please contact our Customer Service team.

Our own brands are Harry Hall, Masta, Protechmasta, Caldene, Mastacare & Woofmasta.

Bespoke Orders

Please refer to the individual products for delivery estimates of bespoke orders.

Delivery Options

Please note as of the 1st January 2021 all consumer parcels shipping out of the UK may be subject to additional VAT, Customs and Duty charges.

All delivery times are estimated based on standard orders for Harry Hall branded products and we can not guarantee they will be universal for all orders.

For all delivery times and costs please refer to the table of estimates below:

Service	Delivery times	Cut off	Cost
One Club Premium Next Day GB Service - *Excludes: partner brands (is not Harry Hall, Masta, Cottage Craft and Caldene), personalised items and non-UK mainland addresses.	1-2 working days	2pm (Mon-Thurs only)	£3.95
One Club Gold Members Free GB Mainland Delivery	3-5 working days	2pm (Mon-Thur)	FREE
Free GB Mainland Delivery over £50 for One Club Bronze members	3-5 working days	2pm (Mon-Thur)	FREE
Free GB Mainland Delivery over £75 for non-members	3-5 working days	2pm	FREE
GB Mainland	3-5 working days	2pm	£5.95
GB Mainland Next Day (Bronze and Non-Members - *Excludes: partner brands (is not Harry Hall, Masta, Cottage Craft and Caldene), personalised items and non-UK mainland addresses.)	1-2 working days	2pm (Mon-Thurs only)	£7.95
Northern Ireland, Republic of Island and Scottish Highlands and Islands *Excluded from Gold membership free delivery	3-5 working days	2pm	£10.95
Austria, Belgium, Czechia, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, Switzerland - £150 minimum order value	2-4 working days	2pm U.K. Time	£17.95
Denmark, Estonia - £150 minimum order value	2-4 working days	2pm U.K. Time	£19.95
Finland, Norway, Romania - £150 minimum order value	2-4 working days	2pm U.K. Time	£25.95
USA, Australia and other locations - £150 minimum order value	Contact us for a quote	-	-

Please contact us for delivery quotes for any country not listed above. If you have any issues getting a quote automatically at checkout, please contact our customer service team to help retrieve a shipping quote for you order.

*Excludes: partner brands, personalised items and addresses outside of mainland Britain. Partner brands are those not in the Harry Hall, Masta, Mastacare, Protechmasta, Cottage Craft, Woofmasta and Caldene ranges.

Unless otherwise stated, standard GB or UK delivery charges refer to mainland England, Scotland and Wales only (excludes Northern Ireland, Scottish Highlands and Islands, Channel Islands or other surcharged postcodes).

Harry Hall Returns Policy

*Returns for Christmas gifting will be extended until the 14^th Jan 2024 with a proof of purchase, on orders from 18^th November.

We offer a 30 day returns promise. This means from receipt of your parcel; you have 30 days to return your products to us for a refund.

Please ensure original tags are attached to your returned items and take care when trying items that could be easily spoiled. We reserve the right to refuse a refund if goods are not returned in a saleable condition or are damaged. Postage fees will not be refunded under the consumer rights act 2015.

Returns from customers not a member of the One Club require the postage to be paid for - this will be deducted from the refund.

Please note we do not arrange product exchanges and recommend that customers place a new order for any products or different sizes online after following the returns process below.

Orders cannot be cancelled after payment and must be returned after despatch using the standard returns process.
Once an order has been placed, no amends can be made to the order.

How to return your item(s):

For guest checkouts and non-members:

Repackage your item using the bag it was delivered in where possible.
Enter your order number and email address at harryhall.com/returns
Select the items to be returned, submit the reasons for return and use our returns label (this will incur a £3.56 charge deducted from your refund).
Follow the instructions in your return email confirmation to post your return.

For One Club members (free returns for Gold, Platinum and Bronze members):

Enter your order number and email address at harryhall.com/returns
Select the product to be returned and the return reason and submit the request.
Your label containing a QR code will sent to you by email. You can either print the label and attach to the parcel yourself, or download and take the digital version of your label to the post office on your mobile device where they will scan the QR code and print for you.
Repackage your item using the bag it was delivered in where possible.
Take your package to your nearest Post Office. Remember to ask for a proof of return receipt.

Receiving refunds:

Once we receive your returned items, you should be refunded within 10 working days - please be aware this process can take up to 14 days during our peak periods. We will send you an email to confirm when the refund has been processed.

One Club Members will not be charged for the cost of return delivery - please note that non-members and guest checkouts will have the cost of the return postage deducted from their refund.

Faulty items:

All our stock is inspected to ensure it meets the incredibly high standards we have in place. Please accept our apologies if your item is faulty. You can request a refund using our online Returns Portal at harryhall.com/returns and selecting 'Faulty' as the reason for return. Please also upload images detailing the fault during this process.

Returning from outside the UK:

Please use the returns process form at harryhall.com/returns

You will need to cover the cost of your return's postage. We recommend you obtain proof of postage.

Who covers the cost of returning my items?

If you are a One Club member the cost of returning your items is free when you use our harryhall.com/returns.

If are not a One Club member, the cost of the postage label to return your item will be deducted from your refund.

Returning a horse rug:

If you have purchased a rug, when trying it on, please ensure your horse is clean and try it on with a thin sheet underneath. We are unable to accept returns that are dirty with mud, dust or horsehair due to hygiene reasons.

Returning a dog coat:

All dog coats to be eligible for a refund must be returned in their original condition; free from dog hair, not been washed or brushed. Please take extra care when trying the coat by making sure the dog is clean and using a towel or cloth to prevent hair and smells sticking to the coat. We are unable to accept returns that are dirty with mud, dust or hair due to hygiene reasons.

Bundles and Free Gift Returns:

For a full refund, please ensure all items from the bundle deal or free gift promotion are returned. If discounted items are returned meaning that the original promotion conditions are no longer met, the cost of the discount or free gift will be charged to the order.
Partial bundle returns will be refunded pro rata.
Free gifts must be returned with their parent product, in order to receive a full refund, otherwise the parent product will be refunded minus the free gift value.
Free gifts are not refundable on their own.